QUIS13 – The 13th International Research Symposium on Service Excellence in Management, June 10-13, 2013, Karlstad, Sweden

Autio, M. (Speaker: Presenter)

Activity: Participating in or organising an event typesOrganisation and participation in conferences, workshops, courses, seminars

Description

Consumer Narratives of a Good Service Experience: Fractures in Script and Improvised Roles, yhdessä Eliisa Kylkilahden ja Jaakko Aution kanssa
Period12 Jun 2013
Event typeOther
LocationKarlstad, Sweden
Degree of RecognitionInternational