Can we Get Some Service Here? On the Company Transformation from a Software Vendor to a SaaS Provider

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationPROCEEDINGS OF THE 12TH INTERNATIONAL CONFERENCE ON WEB INFORMATION SYSTEMS AND TECHNOLOGIES, VOL 1 (WEBIST)
EditorsTA Majchrzak, P Traverso, Monfort, KH Krempels
Number of pages6
PublisherSCITEPRESS Science And Technology Publications
Publication date2016
Pages279-284
Publication statusPublished - 2016
Externally publishedYes
MoE publication typeA4 Article in conference proceedings
Event12th International Conference on Web Information Systems and Technologies (WEBIST) - Rome, Italy
Duration: 23 Apr 201625 Apr 2016

Fields of Science

  • Software as a Service
  • Service Level Agreement
  • Service Quality
  • Monitoring
  • High Availability
  • Scalability
  • Organizational Agility
  • Continuous Improvement
  • 113 Computer and information sciences

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