How Does Kanban Impact Communication and Collaboration in Software Engineering Teams?

Nilay Oza, Fabian Fagerholm, Jürgen Münch

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Highly iterative development processes such as Kanban have gained significant importance in industry. However, the impact of such processes on team collaboration and communication is widely unknown. In this paper, we analyze how the Kanban process aids software team’s behaviors – in particular, communication and collaboration. The team under study developed a mobile payment software product in six iterations over seven weeks. The data were collected by a questionnaire, repeated at the end of each iteration. The results indicate that Kanban has a positive effect at the beginning to get the team working together to identify and coordinate the work. Later phases, when the team members have established good rapport among them, the importance for facilitating team collaboration could not be shown. Results also indicate that Kanban helps team members to collectively identify and surface the missing tasks to keep the pace of the development harmonized across the whole team, resulting into increased collaboration. Besides presenting the study and the results, the article gives an outlook on future work.
Original languageEnglish
Title of host publicationProceedings of the 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE 2013)
Number of pages4
Publication date2013
ISBN (Electronic)978-1-4673-6290-0
Publication statusPublished - 2013
MoE publication typeA4 Article in conference proceedings
EventInternational Workshop on Cooperative and Human Aspects of Software Engineering (CHASE 2013) - San Francisco, CA, United States
Duration: 1 Jan 1800 → …
Conference number: 6

Fields of Science

  • 113 Computer and information sciences

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