Journalistic Norms, Organizational Identity and Crisis Decision-Making in PSB News Organizations

Johanna Jääsaari, Eva-Karin Olsson

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

Previous research on news work falls short in explaining variation in the actions
of news organizations due to its tendency to regard them as being constrained by
structural bureaucratic aspects that cause them to act based on routine. The new
institutional approach offers new avenues to overcome this problem by referring
to different logics of appropriateness on various levels. This article explores the
impact of organizational identity on decision-making regarding the coverage and
packaging of crisis news content (formats, scheduling) by providing a case study
of how two bureaucratic PSB TV news organizations responded to the 9/11 attacks.
We conclude that the form of the coverage was shaped to a large degree
by institutionalized public service norms and conceptions of the audience. We
further propose that neither journalistic routines nor organizational identities
should be understood as static but instead as dynamic, as they are constantly
being re-assessed and re-negotiated.
Original languageEnglish
Title of host publicationCommunicating Risks : Towards the Threat Society?
EditorsStig-Arne Nohrstedt
Number of pages23
Place of PublicationGothenburg
PublisherNORDICOM
Publication date2011
Pages73-96
ISBN (Print)978-91-86523-13-8
Publication statusPublished - 2011
MoE publication typeA3 Book chapter

Fields of Science

  • 518 Media and communications
  • television news
  • crisis reporting
  • journalistic norms
  • new institutionalism
  • organizational identity
  • public service broadcasting

Cite this

Jääsaari, J., & Olsson , E-K. (2011). Journalistic Norms, Organizational Identity and Crisis Decision-Making in PSB News Organizations. In S-A. Nohrstedt (Ed.), Communicating Risks : Towards the Threat Society? (pp. 73-96). Gothenburg: NORDICOM.
Jääsaari, Johanna ; Olsson , Eva-Karin. / Journalistic Norms, Organizational Identity and Crisis Decision-Making in PSB News Organizations. Communicating Risks : Towards the Threat Society?. editor / Stig-Arne Nohrstedt. Gothenburg : NORDICOM, 2011. pp. 73-96
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Jääsaari, J & Olsson , E-K 2011, Journalistic Norms, Organizational Identity and Crisis Decision-Making in PSB News Organizations. in S-A Nohrstedt (ed.), Communicating Risks : Towards the Threat Society?. NORDICOM, Gothenburg, pp. 73-96.

Journalistic Norms, Organizational Identity and Crisis Decision-Making in PSB News Organizations. / Jääsaari, Johanna; Olsson , Eva-Karin.

Communicating Risks : Towards the Threat Society?. ed. / Stig-Arne Nohrstedt. Gothenburg : NORDICOM, 2011. p. 73-96.

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

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AB - Previous research on news work falls short in explaining variation in the actionsof news organizations due to its tendency to regard them as being constrained bystructural bureaucratic aspects that cause them to act based on routine. The newinstitutional approach offers new avenues to overcome this problem by referringto different logics of appropriateness on various levels. This article explores theimpact of organizational identity on decision-making regarding the coverage andpackaging of crisis news content (formats, scheduling) by providing a case studyof how two bureaucratic PSB TV news organizations responded to the 9/11 attacks.We conclude that the form of the coverage was shaped to a large degreeby institutionalized public service norms and conceptions of the audience. Wefurther propose that neither journalistic routines nor organizational identitiesshould be understood as static but instead as dynamic, as they are constantlybeing re-assessed and re-negotiated.

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Jääsaari J, Olsson E-K. Journalistic Norms, Organizational Identity and Crisis Decision-Making in PSB News Organizations. In Nohrstedt S-A, editor, Communicating Risks : Towards the Threat Society?. Gothenburg: NORDICOM. 2011. p. 73-96