Organizational Citizenship Behaviour: A Cross-Cultural Comparative Study on Ghanaian and Finnish Industrial Workers

Mohammad Haybatollahi, Ayim Seth Gyekye

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Recent studies indicate the influence of national cultural values on
Organizational Citizenship Behaviours (OCBs). The current study
investigated citizenship behaviours from a cross-national perspective:
between Ghanaian industrial workers (N = 320) and their Finnish
counterparts (N = 520). Data were collected with Van Dyne, Graham
and Dinesch’s (1994) OCB standardized scale. Because job satisfaction
is regarded as one of the robust predictors of OCB, analyses were
conducted to assess its impact on citizenship behaviours between the
two nations. The relationships between employee demographic factors
and OCB performances were also analysed. T-test and hierarchical
regression analyses were used to test two hypotheses and a research
question. Results revealed statistically significant differences between
the two samples. Contrary to expectations, Finnish workers were more
active in citizenship behaviours than their Ghanaian counterparts.
Job satisfaction was once again confirmed as a robust predictor of
organizational citizenship behaviours. An attempt to empirically validate
the proposition that collectivists would exhibit citizenship behaviours
even in the absence of OCB predictors (e.g., satisfying job conditions)
was not substantiated. The theoretical and practical implications of the
study’s findings are discussed.
Original languageEnglish
JournalScandinavian Journal of Organizational Psychology
Volume7
Issue number1
Pages (from-to)19-32
Number of pages14
ISSN1891-473X
Publication statusPublished - 2015
Externally publishedYes
MoE publication typeA1 Journal article-refereed

Bibliographical note

Haybatollahi, M., & Ayim, S. G. (2015). Organizational Citizenship Behaviour: A Cross-Cultural Comparative Study on Ghanaian and Finnish Industrial Workers. Scandinavian Journal of Organizational Psychology, 7(1).
Volume:
Proceeding volume:

Fields of Science

  • 5141 Sociology

Cite this

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title = "Organizational Citizenship Behaviour: A Cross-Cultural Comparative Study on Ghanaian and Finnish Industrial Workers",
abstract = "Recent studies indicate the influence of national cultural values onOrganizational Citizenship Behaviours (OCBs). The current studyinvestigated citizenship behaviours from a cross-national perspective:between Ghanaian industrial workers (N = 320) and their Finnishcounterparts (N = 520). Data were collected with Van Dyne, Grahamand Dinesch’s (1994) OCB standardized scale. Because job satisfactionis regarded as one of the robust predictors of OCB, analyses wereconducted to assess its impact on citizenship behaviours between thetwo nations. The relationships between employee demographic factorsand OCB performances were also analysed. T-test and hierarchicalregression analyses were used to test two hypotheses and a researchquestion. Results revealed statistically significant differences betweenthe two samples. Contrary to expectations, Finnish workers were moreactive in citizenship behaviours than their Ghanaian counterparts.Job satisfaction was once again confirmed as a robust predictor oforganizational citizenship behaviours. An attempt to empirically validatethe proposition that collectivists would exhibit citizenship behaviourseven in the absence of OCB predictors (e.g., satisfying job conditions)was not substantiated. The theoretical and practical implications of thestudy’s findings are discussed.",
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Organizational Citizenship Behaviour : A Cross-Cultural Comparative Study on Ghanaian and Finnish Industrial Workers. / Haybatollahi, Mohammad; Gyekye, Ayim Seth.

In: Scandinavian Journal of Organizational Psychology, Vol. 7, No. 1, 2015, p. 19-32.

Research output: Contribution to journalArticleScientificpeer-review

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PY - 2015

Y1 - 2015

N2 - Recent studies indicate the influence of national cultural values onOrganizational Citizenship Behaviours (OCBs). The current studyinvestigated citizenship behaviours from a cross-national perspective:between Ghanaian industrial workers (N = 320) and their Finnishcounterparts (N = 520). Data were collected with Van Dyne, Grahamand Dinesch’s (1994) OCB standardized scale. Because job satisfactionis regarded as one of the robust predictors of OCB, analyses wereconducted to assess its impact on citizenship behaviours between thetwo nations. The relationships between employee demographic factorsand OCB performances were also analysed. T-test and hierarchicalregression analyses were used to test two hypotheses and a researchquestion. Results revealed statistically significant differences betweenthe two samples. Contrary to expectations, Finnish workers were moreactive in citizenship behaviours than their Ghanaian counterparts.Job satisfaction was once again confirmed as a robust predictor oforganizational citizenship behaviours. An attempt to empirically validatethe proposition that collectivists would exhibit citizenship behaviourseven in the absence of OCB predictors (e.g., satisfying job conditions)was not substantiated. The theoretical and practical implications of thestudy’s findings are discussed.

AB - Recent studies indicate the influence of national cultural values onOrganizational Citizenship Behaviours (OCBs). The current studyinvestigated citizenship behaviours from a cross-national perspective:between Ghanaian industrial workers (N = 320) and their Finnishcounterparts (N = 520). Data were collected with Van Dyne, Grahamand Dinesch’s (1994) OCB standardized scale. Because job satisfactionis regarded as one of the robust predictors of OCB, analyses wereconducted to assess its impact on citizenship behaviours between thetwo nations. The relationships between employee demographic factorsand OCB performances were also analysed. T-test and hierarchicalregression analyses were used to test two hypotheses and a researchquestion. Results revealed statistically significant differences betweenthe two samples. Contrary to expectations, Finnish workers were moreactive in citizenship behaviours than their Ghanaian counterparts.Job satisfaction was once again confirmed as a robust predictor oforganizational citizenship behaviours. An attempt to empirically validatethe proposition that collectivists would exhibit citizenship behaviourseven in the absence of OCB predictors (e.g., satisfying job conditions)was not substantiated. The theoretical and practical implications of thestudy’s findings are discussed.

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