Participatory Design Fieldwork: Dealing with Emotions

Mariana Salgado, Michail Galanakis, Esa Pursiainen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Immigration gives rise to global and local changes that challenge social norms and affect our lives. By involving immigrants in design processes, we emphasize designers’ responsibility for social inclusion. In this context, our main question is how to engage with immigrants in participatory design research.
To answer this question, we present a review of a recent research approach we applied in Helsinki (Finland) while collaborating with immigrants in a design project. Arising from this study, it is our recommendation that design researchers working with immigrants must take into account the question of emotional involvement. In this article, together with a mental health specialist, we analyze our findings in order to provide insights into how designers could create better interactions with vulnerable populations while conducting fieldwork. Among others, we recommend that dealing with emotions requires debriefing and defusing processes
Original languageEnglish
Title of host publicationOpen Design for E-very-thing
EditorsCecile Kung, Elita Lam, Yanki Lee
Number of pages6
Place of PublicationHong Kong
PublisherHong Kong Design Institute
Publication dateMar 2017
ISBN (Print)978-952-60-0080-0
ISBN (Electronic)978-952-60-0081-7
Publication statusPublished - Mar 2017
Externally publishedYes
MoE publication typeA4 Article in conference proceedings
EventCumulus - Hong Kong, Hong Kong
Duration: 21 Nov 201624 Nov 2016

Publication series

NameCUMULUS Working Papers
ISSN (Print)1456-307X
ISSN (Electronic)1795-1879

Bibliographical note

Cumulus, International Association of Universities and Colleges of Art, Design and Media.

Fields of Science

  • 6132 Visual arts and design
  • participatory design
  • 519 Social and economic geography
  • interviewer self
  • Interview, Psychological

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