The Effect of the Physical Environment on Consumers’ Perceptions

A Review of the Retailing Research on External Shopping Environment

Anna-Maija Kohijoki, Katri Koistinen

Research output: Contribution to journal › Article › Scientific › peer-review

Abstract

Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.
Original languageEnglish
JournalArchitecture and Urban Planning
Volume14
Issue number1
Pages (from-to)83–90
Number of pages8
ISSN2255-8764
DOIs
Publication statusPublished - Dec 2018
MoE publication typeA1 Journal article-refereed

Fields of Science

  • 519 Social and economic geography

Cite this

Kohijoki, Anna-Maija ; Koistinen, Katri. / The Effect of the Physical Environment on Consumers’ Perceptions : A Review of the Retailing Research on External Shopping Environment. In: Architecture and Urban Planning. 2018 ; Vol. 14, No. 1. pp. 83–90 .
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Kohijoki, A-M & Koistinen, K 2018, 'The Effect of the Physical Environment on Consumers’ Perceptions: A Review of the Retailing Research on External Shopping Environment', Architecture and Urban Planning, vol. 14, no. 1, pp. 83–90 . https://doi.org/10.2478/aup-2018-0011

The Effect of the Physical Environment on Consumers’ Perceptions : A Review of the Retailing Research on External Shopping Environment. / Kohijoki, Anna-Maija; Koistinen, Katri.

In: Architecture and Urban Planning, Vol. 14, No. 1, 12.2018, p. 83–90 .

Research output: Contribution to journal › Article › Scientific › peer-review

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N2 - Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.

AB - Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.

KW - 519 Social and economic geography

U2 - 10.2478/aup-2018-0011

DO - 10.2478/aup-2018-0011

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JO - Architecture and Urban Planning

JF - Architecture and Urban Planning

SN - 2255-8764

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Kohijoki A-M, Koistinen K. The Effect of the Physical Environment on Consumers’ Perceptions: A Review of the Retailing Research on External Shopping Environment. Architecture and Urban Planning. 2018 Dec;14(1):83–90 . https://doi.org/10.2478/aup-2018-0011

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