The impact of accessibility and service quality on the frequency of patient visits to the primary diabetes care provider: results from a cross-sectional survey performed in six European countries

Uwe Konerding; Tom Bowen; Sylvia G. Elkhuizen; Raquel Faubel; Paul Forte; Eleftheria Karampli; Tomi Malmstrom; Elpida Pavi; Paulus Torkki

doi:10.1186/s12913-020-05421-0

The impact of accessibility and service quality on the frequency of patient visits to the primary diabetes care provider: results from a cross-sectional survey performed in six European countries

Uwe Konerding, Tom Bowen, Sylvia G. Elkhuizen, Raquel Faubel, Paul Forte, Eleftheria Karampli, Tomi Malmstrom, Elpida Pavi, Paulus Torkki

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Article number	800
Journal	BMC Health Services Research
Volume	20
Issue number	1
Number of pages	13
ISSN	1472-6963
DOIs	https://doi.org/10.1186/s12913-020-05421-0
Publication status	Published - 26 Aug 2020
MoE publication type	A1 Journal article-refereed

Fields of Science

Travel distance
Travel time
In-practice waiting time
Provider-patient communication
Health care provider
Visit
Accessibility to care
Type 2 diabetes
EDUCATIONAL-DIFFERENCES
TRAVEL-TIME
CUMULATIVE DISADVANTAGE
HEALTH INEQUALITIES
WAITING TIME
DISTANCE
AGE
COMMUNICATION
PREDICTORS
LIFE
3141 Health care science

Access to Document

10.1186/s12913-020-05421-0

s12913-020-05421-0Final published version, 1.12 MBLicence: CC BY

Cite this

Konerding, U., Bowen, T., Elkhuizen, S. G., Faubel, R., Forte, P., Karampli, E., Malmstrom, T., Pavi, E., & Torkki, P. (2020). The impact of accessibility and service quality on the frequency of patient visits to the primary diabetes care provider: results from a cross-sectional survey performed in six European countries. BMC Health Services Research, 20(1), Article 800. https://doi.org/10.1186/s12913-020-05421-0

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title = "The impact of accessibility and service quality on the frequency of patient visits to the primary diabetes care provider: results from a cross-sectional survey performed in six European countries",

keywords = "Travel distance, Travel time, In-practice waiting time, Provider-patient communication, Health care provider, Visit, Accessibility to care, Type 2 diabetes, EDUCATIONAL-DIFFERENCES, TRAVEL-TIME, CUMULATIVE DISADVANTAGE, HEALTH INEQUALITIES, WAITING TIME, DISTANCE, AGE, COMMUNICATION, PREDICTORS, LIFE, 3141 Health care science",

author = "Uwe Konerding and Tom Bowen and Elkhuizen, {Sylvia G.} and Raquel Faubel and Paul Forte and Eleftheria Karampli and Tomi Malmstrom and Elpida Pavi and Paulus Torkki",

year = "2020",

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doi = "10.1186/s12913-020-05421-0",

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Konerding, U, Bowen, T, Elkhuizen, SG, Faubel, R, Forte, P, Karampli, E, Malmstrom, T, Pavi, E & Torkki, P 2020, 'The impact of accessibility and service quality on the frequency of patient visits to the primary diabetes care provider: results from a cross-sectional survey performed in six European countries', BMC Health Services Research, vol. 20, no. 1, 800. https://doi.org/10.1186/s12913-020-05421-0

The impact of accessibility and service quality on the frequency of patient visits to the primary diabetes care provider: results from a cross-sectional survey performed in six European countries. / Konerding, Uwe; Bowen, Tom; Elkhuizen, Sylvia G. et al.
In: BMC Health Services Research, Vol. 20, No. 1, 800, 26.08.2020.

Research output: Contribution to journal › Article › Scientific › peer-review

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AU - Konerding, Uwe

AU - Bowen, Tom

AU - Elkhuizen, Sylvia G.

AU - Faubel, Raquel

AU - Forte, Paul

AU - Karampli, Eleftheria

AU - Malmstrom, Tomi

AU - Pavi, Elpida

AU - Torkki, Paulus

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KW - Type 2 diabetes

KW - EDUCATIONAL-DIFFERENCES

KW - TRAVEL-TIME

KW - CUMULATIVE DISADVANTAGE

KW - HEALTH INEQUALITIES

KW - WAITING TIME

KW - DISTANCE

KW - AGE

KW - COMMUNICATION

KW - PREDICTORS

KW - LIFE

KW - 3141 Health care science

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