Networked publics as agents of accountability

Online interactions between citizens, the media and immigration officials during the European refugee crisis

Tutkimustuotos: ArtikkelijulkaisuArtikkeliTieteellinenvertaisarvioitu

Kuvaus

This study examines how citizens made use of online platforms to direct diverging critiques and demands at the Finnish Immigration Service during what has come to be known as the refugee crisis in Europe. Focusing on peak periods of debate, identified using big data, we closely observe how public scrutiny of the immigration service occurred in the interactions between online users, the news media and the agency itself. Our analysis indicates that networked publics can be regarded as influential drivers of accountability for government agencies, which often feel obligated to justify their actions to these publics. However, the operation of networked publics as accountability agents remains heavily dependent on the broader public debate, which is still largely shaped by news media organisations, political elites and the officials themselves.
Alkuperäiskielienglanti
LehtiNew Media & Society
Vuosikerta21
Numero2
Sivut279-297
Sivumäärä19
ISSN1461-4448
DOI - pysyväislinkit
TilaJulkaistu - 1 helmikuuta 2019
OKM-julkaisutyyppiA1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä, vertaisarvioitu

Tieteenalat

  • 518 Media- ja viestintätieteet

Lainaa tätä

@article{61ebd56f84114de283b2e7275fdf8c06,
title = "Networked publics as agents of accountability: Online interactions between citizens, the media and immigration officials during the European refugee crisis",
abstract = "This study examines how citizens made use of online platforms to direct diverging critiques and demands at the Finnish Immigration Service during what has come to be known as the refugee crisis in Europe. Focusing on peak periods of debate, identified using big data, we closely observe how public scrutiny of the immigration service occurred in the interactions between online users, the news media and the agency itself. Our analysis indicates that networked publics can be regarded as influential drivers of accountability for government agencies, which often feel obligated to justify their actions to these publics. However, the operation of networked publics as accountability agents remains heavily dependent on the broader public debate, which is still largely shaped by news media organisations, political elites and the officials themselves.",
keywords = "518 Media and communications",
author = "Ojala, {Markus Mikael} and Pantti, {Mervi Katriina} and Salla-Maaria Laaksonen",
year = "2019",
month = "2",
day = "1",
doi = "10.1177/1461444818794592",
language = "English",
volume = "21",
pages = "279--297",
journal = "New Media & Society",
issn = "1461-4448",
publisher = "Sage Publications",
number = "2",

}

TY - JOUR

T1 - Networked publics as agents of accountability

T2 - Online interactions between citizens, the media and immigration officials during the European refugee crisis

AU - Ojala, Markus Mikael

AU - Pantti, Mervi Katriina

AU - Laaksonen, Salla-Maaria

PY - 2019/2/1

Y1 - 2019/2/1

N2 - This study examines how citizens made use of online platforms to direct diverging critiques and demands at the Finnish Immigration Service during what has come to be known as the refugee crisis in Europe. Focusing on peak periods of debate, identified using big data, we closely observe how public scrutiny of the immigration service occurred in the interactions between online users, the news media and the agency itself. Our analysis indicates that networked publics can be regarded as influential drivers of accountability for government agencies, which often feel obligated to justify their actions to these publics. However, the operation of networked publics as accountability agents remains heavily dependent on the broader public debate, which is still largely shaped by news media organisations, political elites and the officials themselves.

AB - This study examines how citizens made use of online platforms to direct diverging critiques and demands at the Finnish Immigration Service during what has come to be known as the refugee crisis in Europe. Focusing on peak periods of debate, identified using big data, we closely observe how public scrutiny of the immigration service occurred in the interactions between online users, the news media and the agency itself. Our analysis indicates that networked publics can be regarded as influential drivers of accountability for government agencies, which often feel obligated to justify their actions to these publics. However, the operation of networked publics as accountability agents remains heavily dependent on the broader public debate, which is still largely shaped by news media organisations, political elites and the officials themselves.

KW - 518 Media and communications

U2 - 10.1177/1461444818794592

DO - 10.1177/1461444818794592

M3 - Article

VL - 21

SP - 279

EP - 297

JO - New Media & Society

JF - New Media & Society

SN - 1461-4448

IS - 2

ER -