The Effect of the Physical Environment on Consumers’ Perceptions

A Review of the Retailing Research on External Shopping Environment

Anna-Maija Kohijoki, Katri Koistinen

Tutkimustuotos: ArtikkelijulkaisuArtikkeliTieteellinenvertaisarvioitu

Kuvaus

Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.
Alkuperäiskielienglanti
LehtiArchitecture and Urban Planning
Vuosikerta14
Numero1
Sivut83–90
Sivumäärä8
ISSN2255-8764
DOI - pysyväislinkit
TilaJulkaistu - joulukuuta 2018
OKM-julkaisutyyppiA1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä, vertaisarvioitu

Tieteenalat

  • 519 Yhteiskuntamaantiede, talousmaantiede

Lainaa tätä

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The Effect of the Physical Environment on Consumers’ Perceptions : A Review of the Retailing Research on External Shopping Environment. / Kohijoki, Anna-Maija; Koistinen, Katri.

julkaisussa: Architecture and Urban Planning, Vuosikerta 14, Nro 1, 12.2018, s. 83–90 .

Tutkimustuotos: ArtikkelijulkaisuArtikkeliTieteellinenvertaisarvioitu

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AB - Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.

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