Towards Continuous Customer Satisfaction and Experience Management: A Measurement Framework Design Case in Wireless B2B Industry

Kettunen, P. (!!Speaker)

Aktivitet: Typer för tal eller presentation!!Oral presentation

Periodnov 2016
HändelsetitelPROFES 2016: THE 17TH INTERNATIONAL CONFERENCE ON PRODUCT-FOCUSED SOFTWARE PROCESS IMPROVEMENT
Typ av evenemangKonferens
Konferensnummer22
PlatsTrondheim, Norge