Usability Testing and Feedback Collection in a School Context: Case Poetry Machine

Evaluation methods emphasizing children's natural interaction help in getting feedback from children for product development. This paper presents a case study with 9- to 10-year-old children in a school context. The evaluated system was an artificial intelligence-based poetry writing system, and the methods used were peer tutoring with paired interviews and group testing with a new Feedback Game. The evaluation criteria included the number of usability problems, usefulness, and fun. The applicability of the methods is discussed along with the resources required. Peer tutoring revealed numerous problems, whereas group testing and the Feedback Game were quick to conduct and analyze.